Please take a few moments to activate your copy of Image Converter Plus. Activation protects Image Converter Plus from illegal distribution and helps ensure that you have a genuine copy of the software.
During activation, the unique Authentication Number for the target computer and your Serial Number is sent to the product activation server. This Authentication Number does not include any personal information, nor does it include any information about the software or the documents that reside on the computer.
To activate Image Converter Plus installed on your computer, please:
Frequently asked questions about activation
Q: I have received my serial number. How do I use it?
A: Serial number is used to start activation procedure for Image Converter Plus. It contains information about the customer.
When you have received the serial number from your billing company, you should enter it into Image Converter Plus. Do the following:
- click “?” (right upper corner of Image Converter Plus);
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select “Activate Image Converter Plus” in popup menu;
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enter the serial number in the dialog box that appears;
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press “Next>>” button.
Then, follow the directions of the wizard.
Q: How to activate Image Converter Plus using Web interface?
A:Start activating Image Converter Plus with entering the serial number.
If you have entered the serial number correctly, select Image Converter Plus activation mode. If you select activation using Web interface, you’ll be offered two possible actions:
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activation from your computer using a web form;
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activation from another computer (in this case, activation data should be
transferred from the computer with installed Image Converter Plus version.
The first action is for those users who want to activate Image Converter Plus manually.
The second action is for those who installs Image Converter Plus on computers which are not connected to Internet.
To activate the program, you need to take the following steps:
- Launch Image Converter Plus;
- Click “?” button in the upper right corner of the program window;
- Select “Activate Image Converter Plus” from the menu that appears;
- In the dialog box that appears, enter your serial number and press “Next” button;
- Select “Enter activation code manually” and press “Next” button;
- If the computer is connected to Internet (actiation mode #1) you can press “Go >>” button and wait till the Web page is loaded. Then, copy the activation code to Image Converter Plus;
- If your computer is not connected to Internet, enter the following link:
https://www.imageconverterplus.com/activation-form/ into the browser on a computer connected to Internet. Then, enter the serial number and Authentification number generated on the computer with installed Image Converter Plus version into the web form;
- The browser will display your activation key. Enter it into Image Converter Plus in “Step 2” box;
- Press “Next” button.
If there were no mistakes during activation steps, successful activation will be confirmed and you will receive the confirmation. Otherwise, you’ll have to take these steps again.
Q: How to find out information on the current version of the program?
A: To find out information on the current version number your copy of the program has you should do the following:
- Launch Image Converter Plus;
- Press “?” button in the right upper corner of the program window;
- Click on “About” in the popup menu that appears;
- The first two lines contain information on the version number and build number of the program.
Use this information to compare your copy with the one available at the website of Image Converter Plus.
Also, specify version and build number when you contact the support service of the company. This information will help us provide you with better and faster support for your copy.
Q: How do I learn that my copy of the program is activated?
A: To find out whether your copy is activated you should do the following:
- Launch Image Converter Plus;
- Press “?” button in the right upper corner of the program window;
- Click on “About” in the popup menu that appears;
- The “Product license” line informs you of the state of your copy.
If the “Product license” line says “UNLICENSED VERSION”, you must activate your copy of the program.
Q: How to make sure that the program is successfully activated?
A: To find out whether your copy of the program is activated, do the following:
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Launch Image Converter Plus;
- press “?” button in the top right corner of the program window;
- click “About” in the popup menu;
- “Product license” line contains information on activation result.
If “Product license” line says “UNLICENSED VERSION”, you should activate the program.
Q: What is activation?
A: Activation is the procedure of registering the program at the website of its manufacturer.
It is a forced action taken to fight piracy and illegal distribution of the program.
Each purchased license allows activating the program for the certain number of user accounts.
Activation is a simple procedure performed only once. Activating the program is in no way difficult for our customers.
Q: What's the purpose of activating the program?
A: Using activation is an unpopular forced action. Still, it is the most effective measure of fighting piracy and illegal distribution of our products.
Piracy is very widely spread now. One can find serial keys for a number of our products on the Web and hence use our products illegally.
We do our best to protect interests of our legal users.
Activation is used to protect money of our customers paid for legal usage of our product.
The policy of the company is to provide our registered users with reliable support as well as to further develop the program. The company offers registered users of Image Converter Plus to update the program with minimal or zero cost.
It is difficult to put such policy into practice without activation procedure. The company suffers heavy time losses doing support work for those who use Image Converter Plus illegally and still claim their updates and support services.
Honest customers will face neither problems nor difficulties.
Q: How does activation wizard identify hardware when activating the program? Can users upgrade hardware of their computers?
A: Activation is a user-friendly procedure. Still, a complicated algorithm is needed to generate the activation code. A part of this code is created basing on hardware installed on user’s computer.
There’s no way to retrieve this information from the generated key. If you change all or most hardware your activation key will become invalid. You’ll have to re-activate the program.
In any case, don’t worry about re-activation. If you change hardware and the program asks for re-activation when you are short of allowed activations, contact our support service.
We always help our customers and encourage them to upgrade hardware.
Q: I've just purchased the program but failed to activate it. What should I do?
A: If you have already received the message with serial number from your billing company, please wait for 10 minutes.
Our server processes notifications from the billing company once in 10 minutes. Most likely, your payment hasn’t been added to our customer database yet.
Try to activate your copy in 10 minutes. If there are problems, contact our support service.
Q: How do I find out information on the license for this copy of the program?
A: To find out information on the license for your copy of the program you should do the following:
- Launch Image Converter Plus;
- Press “?” button in the right upper corner of the program window;
- Click on “About” in the popup menu that appears;
- The “Product license” line informs you about the current license for your copy.
If the “Product license” line says “UNLICENSED VERSION”, you must activate your copy of the program.
Unlicensed version may be used for evaluation purpose only. You agreed to it when you installed the program and agreed to “End User License Agreement”.
Q: I want to install the program on other computer and use it there.
A: If you transfer the program to another workplace and don’t have any activations left, you should consult our support service. We’ll help you install the program on other workplace.
Also, you cannot continue using the program on your old workplace without violating the law.
You can purchase additional licenses with a considerable discount.
Q: I have activated the program for the wrong user account. What should I do?
A: Send a message to the support service of the company and explain your situation.
We always try to meet the needs of our customers and lend a helping hand in such situations.
Q: I've changed my computer for a newer one and cannot reactivate the program. What should I do?
A: If you changed your computer (or your user account), you have to reactivate the program.
If you have no activations left, please don’t worry and send a message to our support service. Explain the situation and we will surely help you.
Q: I've purchased a license for 5 computers and want to change the email address used when registering the purchase.
A: It is possible to change the registration email address. Send a message to our support service and explain the situation.
Specify your old email address, your serial number, your name and your new email address.
Q: Is there a limitation on number of times I can install the program?
A: You may install the program any number of times on any number of computers for evaluation purpose.
Once you have purchased the license of the needed type, you can activate the program on the number of user accounts allowed by your license.
Then, you may use your copies of the program for personal or business purpose allowed by your license.
Copies of the program you haven’t purchased a license for must be removed from your computers. Their usage for personal or business purpose is illegal.
Q: I want to use the same license at home and in office. What should I do?
A: To use one license at home and in office, you must purchase a license for 2 or more user accounts.
This license allows you to activate the program for several user accounts.
Q: I want to upgrade my computer. How many components can I change without having to activate the program once again?
A: There’s no simple answer to this question. The activation system uses a complicated algorithm to check your activation key.
In any case, feel free to upgrade your computer. If you need reactivation, send a message to the support service of the company.
We do not prevent our customers from getting activation on such occasions.
Q: I want to deactivate the program on my computer. Is it possible?
A: There’s no deactivation procedure for the product.
Don’t see the answer on your question? Contact us to get help from one of our specialists.
